Frequently asked
Questions
we get a lot.
If yours isn't here, email quote@etxms.com and we'll get back to you.
01
Do I still need to call 811 if I hire ETXMS?
Yes — 811 (Lone Star 811 in Texas) is required by law and free for the public utilities they cover. We're the second call. Public locators only mark utilities up to the meter or property line. Anything past that — service feeds to outbuildings, pool circuits, irrigation, septic, irrigation laterals, private water wells — is the property owner's responsibility, and that's what we locate.02
How accurate are your locates and scans?
On metallic and traceable utilities, our electromagnetic locates are typically accurate to within ±10% of depth. GPR scans provide a depth estimate at every mark, with accuracy depending on soil conditions. Every job is documented with photos and reference measurements so the marks are reproducible.03
What's your service area?
We're based in Tyler, TX and routinely cover Smith, Gregg, Harrison, Cherokee, Rusk, Henderson, Anderson, Wood, Upshur, Marion, Cass, Bowie, Nacogdoches, and Angelina counties. We mobilize statewide for large or repeat work — travel outside the core area is included in your written quote.04
What can GPR find that a regular locator can't?
Electromagnetic locators need a conductor to trace. Ground penetrating radar doesn't — it images PVC and clay pipe, abandoned lines with no tracer wire, underground storage tanks, septic components, old foundations, and voids. We run GPR on every locate to fill the gaps, and offer it as a standalone survey for tank searches, sinkhole investigation, and cemetery work.05
How do I get a quote?
Email quote@etxms.com with the job address, scope, and any drawings or aerials you have. Every job is quoted individually, and we'll reply with a written quote once we've reviewed the scope.06
Are you insured?
Yes. We carry general liability with errors & omissions coverage specific to utility locating. Certificates of insurance are available on request — name your project as additional insured if your contract requires it.
Get a quote
Tell us where you're digging.
Every job is quoted individually. Email a job address, scope, and any drawings or aerials you have, and we'll reply with a written quote.